Support and evolution
Your software up to date, secure and improving every month
Launch is just the beginning. With a monthly plan we keep your system, website or app updated, monitored and backed up, and we keep adding the improvements your operation needs.
- Monthly plans
- Monitoring and backups
- Continuous improvements
What is included
Everything your software needs after launch
Each plan is built around the size of your project and the attention it needs.
Updates
We keep the libraries, server and operating systems your project depends on up to date.
Security
We apply security patches and review access to reduce risks.
Monitoring
We check that your service is online and responding, and we review alerts.
Backups
Regular backups of your data and restore tests.
Incident response
A direct line to the team that knows your project to report and fix issues.
New features
Development hours to keep improving your software as your business changes.
Direct support from the team that knows your project.
Who it is for
A support plan is for you if…
Software that is not maintained becomes slow, insecure and hard to change. These situations are common:
- Your system is key to your operation and cannot be left unattended.
- The provider who built it is no longer available.
- You have a list of pending improvements nobody is working on.
- You do not know when your data was last backed up.
- You want a team that knows your project instead of starting from scratch with every issue.
How we start
How a plan begins
- Step 1
Initial review
We get to know your project, its code, its server and its current state.
- Step 2
Support plan
Together we define the plan’s scope, channels and priorities.
- Step 3
Catch-up
We handle what is urgent: updates, backups and monitoring.
- Step 4
Continuous improvement
Each month we work on the agreed improvements and share a report.
Quick guide
Why does software need maintenance?
Even if your code does not change, everything around it does: browsers, operating systems, libraries and external services are constantly updated. Without maintenance, sooner or later something stops working.
New security vulnerabilities also appear. Keeping your software updated is the simplest way to protect your company’s and your clients’ information.
And your business changes: new processes, new clients, new rules. A plan gives you a team available so your software evolves at the same pace.
Learn more
Planning
How much does custom software development cost?
What drives the cost of custom software, how projects are quoted, and which expenses to plan for after launch so you can budget with good judgment.
Planning
How to choose a software development company: a checklist
A checklist to choose a software development company: what to ask, what to review in a proposal, red flags to watch for, and how to get started with low risk.
Strategy
Custom software vs. off-the-shelf: which is right for your business?
Differences between custom and off-the-shelf software, when each one makes sense, and how to compare their real cost to make the right call for your business.
FAQ
Questions about support and maintenance
Yes. We first review the code and server to understand their state, and propose a plan before the support plan starts.
It depends on the size of the project and the level of attention you need. After the initial review we send you a proposal.
Through the support channel agreed in your plan, directly with the team that knows your project.
Yes. Depending on the plan, you can use development hours for improvements and new features.
Does your software need attention?
Tell us about your project and we will propose a plan tailored to what it needs.
Contact
Get a quote for your project
Tell us what you need and we'll help you define the best path, even if you don't have every detail yet.
What happens next?
- 1We review your message and get in touch.
- 2We schedule a free call to understand your project.
- 3We send you a proposal with scope, estimated timeline and cost.
- New projects
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- Clients with a support plan
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- Phone
- +52 81 2858 2129
- Monday to Friday, 9:00 to 18:00 (Mexico City time)
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